We are the European Association for Cancer Research, a charity registered in England and Wales with charity number 1171827 and company number 07682372. Our registered office is at Sir Colin Campbell Building University of Nottingham Innovation Park, Triumph Road, Nottingham, NG7 2TU. By becoming a Member or booking an Event you agree to the terms and conditions outlined below.  

1.    These terms

1.1    What these terms cover. These are the terms and conditions on which we supply services to you, whether these are membership services or provision of educational events such as meetings, conferences and workshops.  The following definitions apply in these terms:

1.2    Why you should read them. Please read these terms carefully before you submit an Application or Booking to us. These terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

2    How to contact us

2.1    How to contact us. You can contact us through the email addresses on our contact page or by writing to us at EACR, Sir Colin Campbell Building, University of Nottingham Innovation Park, Triumph Road, Nottingham, NG7 2TU, United Kingdom.

2.2    How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your Application or Booking.

2.3    "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3    Our contract with you

3.1    How we will accept your Application or Booking. Our acceptance of your Application or Booking will take place
when we email you to confirm receipt of payment or to provide an invoice if requested, or when we email you with your Membership details, at which point a contract will come into existence between you and us.

3.2    If we cannot accept your Application or Booking. If we are unable to accept your Application or Booking, we will inform you of this in writing and will not charge you. This might be because of unexpected limits on our resources which we could not reasonably plan for, because you do not meet our eligibility criteria, because we have identified an error in the price or description of the Membership or Event, or because the Event has reached its capacity.

3.3    Your responsibility to select the correct Membership or book the correct Event. You acknowledge that you are responsible for the selection of the appropriate Membership package and Event(s).

4    Membership

4.1    Types of Membership. We provide the following Membership packages:

4.1.1    ‘student’ membership for the duration that you are a student; 

4.1.2    ‘early career’ membership, for a 48 month period;

4.1.3    ‘member’ membership, for a 12 or 48 month period.   

You must submit an Application for Membership using our application form and tell us during the application process which Membership package you are applying for. We will contact you to let you know if your Application is successful. Membership is at our discretion and we reserve the right to refuse Membership. Membership is personal/individual and not for companies. Commercial applications aiming to promote products and/or services will not be accepted.

4.2    Where to find the price. The price of Membership (which is exempt from VAT) will be the price indicated on the website where you can find the Membership application form. The price will depend on the type of Membership you apply for. We take reasonable care to ensure that the price of the Membership package advised to you is correct. However please see clause 6.2 for what happens if we discover an error in the price of the Membership package. 

4.3    When you must pay and how you must pay. We accept payment by debit or credit card, or by bank transfer. We do not accept American Express. For bank transfer payments, you will be able to request an invoice during the checkout process. Payments made by card will be followed up with an invoice marked as paid. Invoices will normally be issued within 3 working days of checkout. We reserve the right to charge an administration fee of €30 to amend invoice details after an invoice has been created.

4.4    You must pay the full price of the Membership package you have selected when requested to do so during the application process.

4.5    Membership account details. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures for your online Member account, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at by writing to the membership team through the details on our contact page.

4.6    If you become an Ambassador. One of our Membership benefits is the potential to become an ambassador and raise awareness of us and Membership. As an ambassador, you can earn points that can be used towards a free registration at our conferences. Please click here for more information on ambassador points. If you become an ambassador you must:

4.5.1    act in good faith towards us;

4.5.2    not do anything that may harm our reputation;

4.5.3    not share any ambassador points with anyone else.

4.7    When your Membership will end. Our contract with you for Membership will automatically expire at the end of the period set out above, unless you contact us to renew your Membership. We will remind you that your membership is due for renewal. The terms and conditions in place at the time of renewal will be applicable to any renewed Membership.    

4.8    If you wish to make a change to the Membership that you have applied for please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Membership (or our administrative charges for implementing the change), or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

4.9    Tell us you if want to take a Membership break. If you wish to pause your Membership:

4.9.1    please let us know by emailing the membership team through the details on our contact page. Please provide your name, home address, membership number and, where available, your phone number and email address; and 

4.9.2    provide evidence of why a pause to your Membership is required. 

4.10    Your other rights to end the contract. Please see clause 7 below for information on your additional rights to end the contract.

5    Events 

5.1    Events information.  During the booking process we will let you know when and where the Event will be taking place, including whether it will be taking place online. We will provide joining instructions and any other information and instructions related to the particular Event in good time.

5.2    Where to find the price. The price of the Event (which includes VAT where applicable) will be the price indicated on our website when you make a Booking. We take reasonable care to ensure that the price of the Event advised to you is correct. However please see clause 6.2 for what happens if we discover an error in the price of the Event you book. 

5.3    Price for Events. Non-members must pay the Event Fee. We may offer a discounted Event Fee to Members at our discretion.

5.4    When you must pay and how you must pay.  We accept payment by debit or credit card, or by bank transfer. We do not accept American Express. For bank transfer payments, you will be able to request an invoice during the checkout process. Payments made by card will be followed up with an invoice marked as paid. Invoices will normally be issued within 3 working days of checkout. We reserve the right to charge an administration fee of €30 to amend invoice details after an invoice has been created.

5.5    If you wish to make a change to your Booking. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Event, the timing of the Event or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

5.6    Event materials. We may distribute materials relating to an Event during or around the time of the Event. All intellectual property rights in any such materials shall be owned by us. Participation in the Event does not confer any intellectual property rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of our symbols, trademarks, logos and/or intellectual property of ours or in the materials referred to in this clause.

5.7    Removal from Events. We reserve the right to refuse to allow you to participate, or continue to participate, in an Event if you:

5.7.1    give cause for concern that your continued participation may cause offence or injury to yourself or other participants;

5.7.2    do not arrive in time for the Event or any part of it;

5.7.3    are deemed by us (acting reasonably) to behave inappropriately;

5.7.4    are, in our reasonable opinion, under the influence of drugs and/or alcohol; or

7.7.5    canvas other participants or distribute flyers without obtaining permission from us.

Your removal from an Event will entitle us to end the contract for a Booking as per clause 9.1.1. Your removal from an Event under this clause 9.1.1 will not entitle you to any refund.

6    Our rights to make changes

6.1    Changes to Membership, the Events and these terms. In the event that we need to make significant changes to Membership, the Events or these terms:

6.1.1    we will notify you; and

6.1.2    in relation to significant changes to Events (for example if we change the date of the Event) you may then contact us to request a refund or to transfer the Booking to another individual at no cost or to transfer your Booking to another Event (for which an additional fee may be payable).

6.2    What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the Memberships or Events we provide may be incorrectly priced. Where the Membership’s or Event’s correct price on the date that you made your Application or Booking is less than the price stated to you, we will refund the difference.  If the Membership’s or Event’s correct price at that date on which you made your Application or Booking is higher than the price stated to you, we will contact you for your instructions.  If we accept and process your Application or Booking where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may end the contract and refund you any sums you have paid.

6.3    What will happen if you do not give required information to us. We may need certain information from you to process your Application or Booking, for example, name, dietary requirements. Additionally, you must provide the following information: details of any assistance that you are likely to need during the running of an Event. If so, this will have been stated in Membership application form or in the booking form for the Event on our website. 

If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for complications on the day of the Event if this is caused by you not giving us the information we need within a reasonable time of us asking for it.  

7    Your rights to end the contract

7.1    When you can end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

7.1.1    If the Membership or Event is misdescribed you may have a legal right to end the contract (or attend an equivalent Event or to get some or all of your money back);

7.1.2    If you want to end the contract because of something we have done or have told you we are going to do, see clause 7.2;

7.1.3    In all other cases (if we are not at fault and there is no right to change your mind), see clause 7.4.

7.2    Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at 7.2.1 to 7.2.3 below the contract will end immediately. Where you are ending a contract for an Event, we shall try to offer you an alternative event. If no alternative Event is available, we will refund you in accordance with clause 8.2. The reasons are:

7.2.1    we have told you about an upcoming change to the Membership or to the Event or these terms which you do not agree to (see clause 6.1);

7.2.2    we have told you about an error in the price or description of the Membership or Event and you do not wish to proceed;

7.2.3    you have a right to end the contract because of something we have done wrong.

7.3    Ending a contract for Membership because you have changed your mind (Consumer Contracts Regulations 2013). If you change your mind about a Membership, you have 14 days after the day we email you to confirm your Membership, this is your cooling-off period. However, if you make use of your Membership benefits you cannot change your mind, even if the cooling-off period is still running. For the avoidance of doubt, the cooling-off period does not apply to Bookings for Events. 

7.4    Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before it is completed. We will not offer a refund in the case of Membership. For an Event, a registration payment can be cancelled and refunded in full prior to the published registration deadline. The substitution of participants may be made at any time. After the registration deadline, refunds will only be made in exceptional circumstances at our discretion. Any cancellation or substitution requests should be emailed to us through the details on our contact page.

8    How to end the contract with us (including if you have changed your mind)

8.1    Tell us you want to end the contract. To end the contract with us, please let us know by emailing us through the details on our contact page. Please provide your name, home address, details of the Membership or Booking you wish to cancel and, where available, your phone number and email address.

8.2    How we will refund you. If you are entitled to a refund under these terms we will refund you the price you paid for the event less any administration fee, by the method you used for payment. 

8.3    When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind under clause 7.3 then your refund will be made within 14 days of your telling us that you have changed your mind. 

9    Our rights to end the contract

9.1    We may end the contract if you break it. We may end the contract for Membership or an Event at any time by writing to you if (for example):

9.1.1    we remove you, or any person booked by you, from the Event due to one of the reasons listed in clause 5.7;

9.1.2    you do not make any payment to us when it is due;

9.1.3    you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide Membership or an Event.

10    If there is a problem 

10.1    How to tell us about problems. If you have any questions or complaints about Membership or an Event, please contact us. You can write to us through the details on our contact page

11    Our responsibility for loss or damage suffered by you

11.1    We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

11.2    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Membership or Event. 

11.3    We are not liable for business losses. We only supply the Membership and Events to you for domestic and private use. If you use your Membership or Events for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11.4    We are not responsible for delays outside our control. If we are not able to offer Membership or an Event is delayed by a circumstance or occurrence outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the circumstance or occurrence, but if there is a risk of substantial delay you may contact us to end the contract.  

11.5    Nothing in these terms and conditions waives your statutory rights.

12    How we may use your personal information

12.1    How we may use your personal information. We will only use your personal information as set out in our Privacy Policy.

13    Other important terms

13.1    We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 30 days of us telling you about it and we will refund you any payments you have made in advance for any Membership period remaining or Events not provided.

13.2    You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. 

13.3    Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

13.4    If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.5    Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Membership, we can still require you to make the payment at a later date.

13.6    Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in the English courts. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts. If you live in an EU member state in which a mandatory law entitles you to bring a claim in that country, you may bring a claim in that country.